Service Desk Consulting

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Employer - Wipro LTD
Category
Job Description

Mandatory Skills:
Service Desk Consulting-L2 Job Description:

Key skills required for the job are:
Service Desk Consulting-L2 (Mandatory)
As an Administrator, you should be able to do system administration, Incident / problem determination and resolution on a 24x7 basis Incident, Problem, Change and Configuration management, Service incidents and queries within the agreed service levels. Perform Service Requests based on Standard Operating Procedures. Work on scheduled tasks as part of Change Management. Should be able to handle issues independatly and suggest/ implement services improvements plans. Should be able to identify and highlight scope of automation to lead or Manager
Minimum work experience:1 - 3 Years
Proficiency in English Language is Desirable
Roles & Responsibilities:
Minimum Experience Required: 1-3 YEARS
Mandatory Skills: Service Desk Consulting-L2 Telecommunication-L1
Desirable Skills:
Language Skills: English Language-L2, Arabic Language-L3

Location - Saudi Arabia
Date Posted - 12 Feb 2020
salary - Negotiable
Experience - 1-5 years
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